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Crisis and Fundamental 
Change Management 

Situation Analysis - Where Are You Really? (continued)

• Take inventory of the present position and all tangible and intangible assets of all segments and activities of the endeavor.
   
• Review how to generate a rich harvest of potential improvement indicators during this process through internal benchmarking of performance.
   
• Develop an External Benchmark Summary. Discuss the need to develop a summary of the prevailing combined best industry practices to establish the benchmark for the best of the top quartile performance
   
• Develop gap analysis vs. benchmark performance
   
• Formulation of gap closure strategies
   
• Formulation of an implementation plan
   
• Establishment of metrics and monitoring systems to measure implementation effectiveness and performance